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We make complex systems work. From mapping what's really going on to shipping the product it should become.

  • 01Product Strategy
  • 02Workflow Mapping
  • 03Operational Audits
  • 04Complex Product Design
  • 05AI Feature Design
  • 06Design Systems
  • 07Custom Internal Tools
  • 08Functional AI Prototyping
  • 09Legacy Product Modernization
WorkContact

We make complex systems work. From mapping what's really going on to shipping the product it should become.

  • 01Product Strategy
  • 02Workflow Mapping
  • 03Operational Audits
  • 04Complex Product Design
  • 05AI Feature Design
  • 06Design Systems
  • 07Custom Internal Tools
  • 08Functional AI Prototyping
  • 09Legacy Product Modernization

Every sector has its own constraints and vocabulary. We design for the ones where a wrong click has real consequences.

  • 01Automotive & Aftermarket
  • 02Logistics & Supply Chain
  • 03Fintech & Payments
  • 04Insurance
  • 05Healthcare & Life Sciences
  • 06Energy & Utilities
  • 07Manufacturing
  • 08Real Estate & Construction
  • 09Legal & Compliance

The playbook behind our work, free to take. Use it on your own product.

  • 01The Pantry
  • 02The Mise

Privacy Policy

Last updated: 6 November 2026

1. Who is responsible for your data

This Privacy Policy follows Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (“LOPDGDD”).

The controller of your personal data is WEBAKE DESIGN, S.L. (“Webake”), Tax Identification Number (NIF) B09866427, with address at C/ de Provença, 339, 08037 Barcelona, Spain.

Accessing or using this website (the “Website”) makes you a user (the “User”) and implies that you have read this Privacy Policy.

If you have any questions about your data, write to us at hello@webake.design.

2. What data we collect

We only collect the data you give us, or the data needed to run the Website:

  • Call bookings. When you book a call through the calendar on the Website (provided by Cal.com), we receive your name, email address, the time you choose and anything you write in the booking notes.
  • Requested material. When you ask for one of our resources (such as The Pantry or The Mise), we receive your name and email address so we can send it to you.
  • Emails. When you write to us, we receive your email address and whatever you include in your message.
  • Technical data. Our hosting provider processes your IP address and basic request data to deliver the Website and protect it against abuse.
  • Usage statistics. Only if you accept analytics cookies, Google Analytics collects information about how you use the Website: pages visited, approximate location, device and browser. See our Cookie Policy.

3. Why we use it and on what legal basis

  • To answer your enquiries and to schedule and hold the calls you book: steps taken at your request before entering into a contract, and our legitimate interest in replying to people who contact us (Art. 6.1(b) and 6.1(f) GDPR).
  • To send you the material you request: your consent (Art. 6.1(a) GDPR).
  • To provide our services when we work together: performance of a contract (Art. 6.1(b) GDPR).
  • To measure how the Website is used: your consent, given through the cookie banner (Art. 6.1(a) GDPR).
  • To keep the Website secure: our legitimate interest (Art. 6.1(f) GDPR).

You can withdraw your consent at any time. Withdrawing it does not affect the lawfulness of the processing carried out before.

4. How long we keep it

We keep your data only for as long as it is needed for the purpose it was collected for.

If no contractual or business relationship follows your enquiry, booking or request, we keep the personal data you provided for one year, in case you get back in touch about the same project, and then erase it.

If a relationship follows, we keep the data while it lasts, and afterwards we keep it blocked during the periods required by law.

Usage statistics are kept in Google Analytics for 14 months.

5. Who we share it with

We do not sell your data. We only share it with service providers that process it on our behalf to run the Website and our business, under data processing agreements:

  • Google — hosting of the Website (Google Cloud / Firebase), email (Google Workspace) and, if you consent, usage statistics (Google Analytics).
  • Cal.com — scheduling of the calls you book.
  • Resend — delivery of the emails we send, such as the material you request.
  • Sanity — management of the Website’s content.

We may also disclose data when the law requires it, for example to tax or judicial authorities.

6. International transfers

Some of these providers are based in, or process data from, the United States. In those cases the transfer is covered by the EU–US Data Privacy Framework, when the provider is certified under it, or by the Standard Contractual Clauses approved by the European Commission.

7. Truthfulness of the data provided by the User

The User guarantees that the personal data provided is true and is responsible for informing Webake of any changes. The User will be liable, in any case, for the truthfulness of the data provided, and Webake reserves the right to exclude Users who have submitted false data, without prejudice to any other action admissible in law.

8. Your rights

You have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate data.
  • Request its erasure.
  • Request the restriction of the processing of your data.
  • Object to the processing of your data.
  • Request the portability of your data.
  • Not be subject to decisions based solely on automated processing.
  • Withdraw your consent at any time.

To exercise these rights, write to hello@webake.design explaining your request. If we cannot verify your identity, we may ask you for additional information.

WEBAKE DESIGN, S.L. — C/ de Provença, 339, 08037 Barcelona, Spain.

If you consider that the processing of your data infringes the law, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Data security

Webake has adopted the levels of security required by the applicable regulation and adequate to the nature of the data processed at any given time, and has established the technical means available to avoid the loss, misuse, alteration, unauthorized access and theft of the data that the User provides through the Website, while informing you that security measures on the Internet are not impregnable.

Webake agrees to comply with the obligation of secrecy and confidentiality regarding personal data in accordance with the applicable law.

10. Changes to this Privacy Policy

Webake reserves the right to revise this Privacy Policy whenever it considers it appropriate. For this reason, we recommend that you check it regularly and read the most recent version. The date of the last update is shown at the top of this page.

In any case, the User will be informed of any relevant changes made to this Privacy Policy.

11. Links to third-party websites

The Website may contain links to web pages of companies and third-party entities. Webake is not responsible for the way in which these companies handle privacy and personal data protection. We therefore advise you to read carefully the privacy policies of those websites, which are not owned by Webake, regarding the use, processing and protection of personal data.

12. Information to the User

By using the Website, the User declares having been informed of the conditions of personal data protection set out in this Privacy Policy.

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